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New Haven Pet Hospital

Owner Walking Golden Retriever (Dog) Outdoors

Patient Center

The New Haven Pet Hospital patient center is available to help you find online forms and information for everything related to our clinic, including a virtual office tour and what to expect during your visit.

Pet Owners Holding a Dog's Paws in their Hands

Our Commitment

The veterinary professionals at New Haven Pet Hospital are committed to provide the highest quality healthcare available.

Our team of experts wants your pet’s veterinary experience to be as comfortable and efficient as possible.

With our knowledgeable staff, a state-of-the-art facility, and of course our love for animals, you can count on superior care and excellent service.

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Wellness Exams

Once a year, you should take your pet in for a check-up. This will include a full physical exam, any vaccinations needed, and a complimentary nail trim.

Dr. Edward McKaig, Dr. Elizabeth Patrick, Dr. Gina Eisenhauer, Dr. Jenna Fausett, and Dr. Kyle Krish will check the health of your pet from head to tail, and you will be very happy you came to New Haven Pet Hospital for service.

Pet Medical History

Bring a copy of any medical history pertaining to your pet to your first appointment.

We recommend keeping a journal of your pet’s health throughout his or her life, including changes in behavior. The journal will help us to obtain an accurate history. Please share any information or updates with us.

Specialist Referrals

In some circumstances, Dr. McKaig, Dr. Patrick, Dr. Eisenhauer, Dr. Fausett, or Dr. Krish may refer your pet to a specialist who has advanced expertise in areas such as internal medicine or advanced surgery.


Payment is expected when services are rendered.

In order to focus on our patients’ needs, provide top-notch customer service, and minimize costs, we do not bill.

We accept debit cards, credit cards (Visa®, MasterCard®, American Express® and Discover®) checks and cash. All cards must be signed by the owner of the card.

Veterinary Financing Available

When unexpected illness strikes a pet, an unexpected expense strikes as well. New Haven Pet Hospital recommends CareCredit, veterinary care financing to assist you with the unanticipated costs of veterinary care.

CareCredit Logo


In approximately 5 minutes, you can complete an application.

Once approved, you will be able to finance your pet’s veterinary expenses and break down your payment into monthly installments.

Applications are available at our hospital, online at, or over the phone for immediate approval.

Highlights of the CareCredit program:

  • Low monthly payments

  • Interest-free for 6 months

  • Approval in a few minutes

  • No annual fee

Family with dog on the sidewalk

Pet Insurance

Another popular option to assist with the costs of veterinary care is through pet insurance coverage.

If you already have a pet insurance policy, please inform us upon check-in, and we will provide the necessary documentation to you for your claim submission.

To find out if pet insurance coverage is right for you and your pet, we recommend the following pet insurance websites:

Please contact us to schedule an appointment. We look forward to meeting you and your pet. We are available to answer any questions you may have regarding our services or your pet’s health.

Pet Resources

  • Heartgard - Information about Heartgard heartworm preventative.

  • Sentinel - Information about Sentinel heartworm preventative.

  • Vectra - Information about Vectra flea and tick preventative.

  • NexGard - Information about NexGard flea and tick preventative.